Terms of service

📄 Terms of Service

Welcome to Eleen. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully.

🛍️ General Conditions

  • By using this website, you confirm that you are legally eligible to make purchases under applicable laws.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • Any breach of these terms may result in termination of services.

💳 Products & Pricing

  • All product prices are listed in PKR and are subject to change without prior notice.

  • We make every effort to display product details accurately; however, slight variations may occur.

  • Eleen reserves the right to limit or discontinue any product at any time.

📦 Orders & Payments

  • Once an order is placed, you will receive an order confirmation.

  • We reserve the right to cancel or refuse any order due to stock unavailability, incorrect pricing, or suspected fraud.

  • Cash on Delivery (COD) and other available payment methods are subject to verification.

🚚 Shipping & Delivery

  • Shipping timelines are estimates and may vary due to courier or external factors.

  • Eleen is not responsible for delays caused by courier services or incorrect customer information.

🔄 Returns & Exchanges

  • Returns and exchanges are subject to our Return & Exchange Policy.

  • Products must meet eligibility requirements as outlined in that policy.

🔐 Privacy

  • Your personal information is handled according to our Privacy Policy.

  • We do not sell or misuse customer data.

⚠️ Limitation of Liability

  • Eleen shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

✏️ Changes to Terms

  • We reserve the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately upon posting on the website.

📞 Contact Information

If you have any questions about these Terms of Service, please contact us:

Store Name: Eleen
Email: eleenstore29@gmail.com
Phone: +92 308 4792351
Address: DHA Phase 3, Lahore, Pakistan